Contact Us

Have questions, feedback, or need support? We'd love to hear from you. Get in touch and we'll respond as quickly as possible.

Get in Touch

For all inquiries, support requests, feedback, or suggestions, please reach out to us directly via email.

Click the email address above to open your default email client, or copy the address to send us a message.

Response Times

24 Hours

General Inquiries

12 Hours

Technical Support

48 Hours

Feature Requests

Response times are estimates and may vary during weekends and holidays.

Technical Issues

Encountered a bug or technical problem? Report issues with our audio testing tools and we'll investigate promptly.

  • Audio not working on your device
  • Browser compatibility issues
  • Unexpected test results
  • Performance problems

Feature Requests

Have ideas for new audio tests or improvements? We value user feedback and continuously enhance our platform.

  • New testing methodologies
  • Additional audio formats
  • Enhanced user interface
  • Mobile app development

General Support

Need help using our tools or understanding results? We're here to assist with any questions you might have.

  • How to interpret test results
  • Optimal testing procedures
  • Equipment recommendations
  • Usage tutorials

Partnerships

Interested in collaboration, integration, or partnership opportunities? Let's discuss how we can work together.

  • API integration partnerships
  • Educational collaborations
  • Research partnerships
  • Commercial licensing

Feedback & Reviews

Share your experience with SoundTest. Your feedback helps us improve and serves other users in the community.

  • User experience feedback
  • Test accuracy reports
  • Suggestion for improvements
  • Success stories

Privacy & Security

Questions about data privacy, security practices, or our terms of service? We're transparent about our policies.

  • Data handling practices
  • Privacy policy questions
  • Security concerns
  • Compliance inquiries

Tips for Better Support

When Reporting Issues:
  • Include your browser name and version
  • Describe your operating system
  • Mention the specific test that's not working
  • Include any error messages you see
  • Describe what you expected vs. what happened
For Feature Requests:
  • Describe the specific use case
  • Explain how it would benefit users
  • Provide examples or references if available
  • Mention if it's for personal or professional use
  • Include any relevant technical specifications

Frequently Asked Questions

Most audio issues are related to browser permissions or device settings. Ensure your browser allows audio access, check that your speakers/headphones are connected, and verify that your system volume isn't muted. Our tests work best with modern browsers like Chrome, Firefox, Safari, and Edge.

No, absolutely not. All audio processing happens locally in your browser using the Web Audio API. No audio data is transmitted to our servers or stored anywhere. Your privacy and security are our top priorities.

Yes, SoundTest is free to use for both personal and commercial purposes. If you're planning to integrate our tools into your own platform or need custom solutions, please contact us to discuss partnership opportunities.

Our tests use professional-grade algorithms and the Web Audio API for high accuracy. However, results can be affected by your hardware quality, browser implementation, and testing environment. For critical professional applications, we recommend supplementing with dedicated hardware testing tools.

Absolutely! We actively develop new features based on user feedback. Contact us with your ideas, use cases, and requirements. While we can't guarantee implementation of every request, we carefully consider all suggestions that would benefit our user community.

Other Ways to Connect

Open Source

While our current platform is proprietary, we're considering open-sourcing certain components. Follow our development and contribute to discussions about audio testing methodologies.

Community

Join audio enthusiasts, developers, and professionals who use SoundTest. Share experiences, tips, and best practices for audio testing and optimization.

Primary Contact Method: Email remains our preferred and most reliable communication channel.

Social media links for future community features